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HOW I OPERATE | TERMS & CONDITIONS

IF YOU ORDER FROM MY SITE YOU ARE AGREEING TO ALL TERMS & CONDITIONS.

NO REFUNDS NO EXCHANGES
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FIRST AND FOREMOST... YOU MUST SIGN UP FOR USPS INFORMED DELIVERY SERVICE @ www.informeddelivery.usps.com  BEFORE YOU PURCHASE ANYTHING ON THIS SITE OR MOST DEFINITELY BEFORE YOUR ORDER SHIPS. NO EXCEPTIONS.


HELLO AND WELCOME TO MY SITE. MY NAME IS YVETTE CROCKER AND I AM NOT A STORE OR BIG BUSINESS. I AM AN ARTIST. A 1 WOMAN SHOW! MY BUSINESS IS NOT A TRADITIONAL ONE. THEREFORE, PLEASE DO NOT COMPARE ME OR THE WAY I MANAGE MY BUSINESS TO ANYONE ELSE. ART COMES FIRST. WHICH MEANS I WILL NOT DO ANYTHING THAT INTERFERES WITH ME BEING ABLE TO CREATE.

SELLING MERCHANDISE COMES SECOND TO MY ART. SO PLEASE DO NOT DEMAND ME TO RESTOCK AND TRY TO CATER TO A MILLION PEOPLE. I DO DROPS ALMOST WEEKLY WITH NEW ITEMS AVAILABLE. MY SITE IS ONLY STOCKED WITH ART CONSISTENTLY. I DO NOT MAKE PERSONAL OR CUSTOM ITEMS. WHEN I HAVE ITEMS AVAILABLE YOU WILL SEE THEM ON MY SITE. DO NOT CONTACT ME. 

I DO NOT HAVE A STORE, SHOP OR A BOUTIQUE. I HAVE A SHOWROOM OPEN BY APPOINTMENT ONLY. IT IS FOR A PERSONAL SHOPPING EXPERIENCE. DO NOT CONTACT ME ASKING IF I AM OPEN TODAY. YOU MUST  EMAIL ME (NOT TEXT OR DM ) IN ADVANCE TO MAKE AN APPOINTMENT. PLEASE CLICK ON SHOWROOM TAB FOR MORE INFORMATION. 

I KINDLY ASK THAT YOU EMAIL ME WITH ALL QUESTIONS REGARDING BUSINESS OR YOUR ORDERS. PLEASE ALLOW ME 24 HOURS TO RESPOND.

MY CUSTOMER SERVICE IS EXTREMELY IMPORTANT MY GOAL IS TO MAKE YOU HAPPY. PLEASE DO NOT GET FRUSTRATED IF ITEMS HAVE SOLD OUT. AND PLEASE DO NOT WORRY I MAY DO A RESTOCK BUT I STRONGLY ADVISE YOU TO GET THINGS WHEN I MAKE THEM AVAILABLE.  FOLLOW ME ON IG AND TURN ON YOUR NOTIFICATIONS!!!

PLEASE FOLLOW ME ON IG @yvettecrocker_artist  FOR NOTIFICATIONS ABOUT WHEN  ITEMS BEING DROPPED  AND TO KNOW ABOUT WHATS  COMING AND GOING ON.  DO NOT TEXT OR EMAIL ME. 

I ASK THAT YOU TRUST ME AND MY PROCESS. IF I SOUND DIRECT ITS BECAUSE I HAVE TO BE BECAUSE I HAVE TO PROTECT MY PEACE AND MENTAL HEALTH. BOUNDARIES ARE CROSSED DAILY. POLICIES AND PROCEDURES ARE CRUCIAL. I AM ALWAYS APPRECIATIVE AND GRATEFUL. I AM AN ARTIST FIRST. SELLING APPAREL IS SECONDARY TO ME. THEREFORE, I HAVE TO BE VERY STRATEGIC WITH MY TIME. 

I TRULY  APPRECIATE YOU FOR ROLLING WITH ME AND I APPRECIATE YOUR BUSINESS. THANK YOU SO MUCH! 
XOXO

IF YOU HAVE ANY ISSUES WITH ORDERS BEING INCORRECT, EMAIL ME DIRECTLY @ [email protected] 
WITHIN 3 DAYS OF RECEIVING YOUR ORDER AND 7 to 10 DAYS AFTER I SEND SHIPPING NOTIFICATION. I WILL ONLY ASSIST YOU IF YOU PROVIDE PROOF THAT YOU HAVE FOLLOWED MY INSTRUCTION AND DOWNLOADED USPS INFORMED DELIVERY SERVICE BEFORE PLACING YOUR ORDER. DO NOT DM ME, TEXT MY PERSONAL NUMBER OR MAKE COMMENTS REGARDING YOUR ORDER ON MY SOCIAL MEDIA PAGES.

YOU WILL BE BLOCKED INSTANTLY! 



I ABSOLUTELY DO NOT PROVIDE TRACKING!

Lost or Stolen Packages: First, I recommend verifying the shipping address you enter at checkout. If uncertain, consider using a more reliable address, such as your parent's address. In most cases, if a package is marked as delivered but not received, it is likely that a friend or family member has collected it. Check with them first. If you still can't locate your package, contact USPS and file a claim.
www.usps.com/domestic-claims 

PLEASE NOTE:  I can assist or advise with lost packages but do not offer replacements or refunds in these cases, as this policy could be exploited to obtain free items.



ATTENTION:  YOU WILL RECEIVE SHIPPING NOTIFICATIONS ONCE YOUR ITEMS SHIP. 
YOUR PACKAGE WILL GO OUT 1-3 DAYS AFTER YOU RECEIVE NOTIFICATION FROM ME. ONCE USPS RECEIVES IT YOU WILL GET ANOTHER NOTIFICATION FROM USPS INFORMED DELIVERY THAT IT IS ON ITS WAY.

 

I CANNOT SHIP TO MILITARY BASES OR LOCATIONS WITH A MILITARY ADDRESS. 

 


IF YOU HAVE NOT RECEIVED A SHIPPING NOTIFICATION, YOUR ORDER HAS NOT BEEN SHIPPED YET. MY PROCESS IS NOT TRADITIONAL BUT IT HAS TO WORK FOR ME. I ASK FOR PATIENCE & UNDERSTANDING. PLEASE DO NOT ORDER ANYTHING IF IT IS TIME SENSITIVE. THESE ARE TRYING TIMES AND SHIPPING IS CONSTANTLY CHANGING AND INCONSISTENT DURING THIS CLIMATE IN THE WORLD. I AM A SMALL BUSINESS AND MY FIRST PRIORITY IS MY CUSTOMER. I KNOW IT IS DIFFICULT TO TRUST, BUT I ASK THAT YOU TRUST ME TO DO MY JOB AND THAT IS TO PUT A SMILE ON YOUR FACE. 

PLEASE NOTE:  PLEASE MAKE CERTAIN YOU ENTER PHONE NUMBER ON ALL ORDERS AND DOUBLE CHECK YOUR ADDRESS EFORE CHECKING OUT. I MAY HAVE TO CALL YOU FOR CLARIFICATION OR POSSIBLE ISSUES WITH YOUR ORDER.

PLEASE EMAIL NOT TEXT ME WITH ANY INQUIRIES OR CONCERNS BUT PLEASE READ ALL PERTINENT INFORMATION BEFORE CONTACTING ME. I WILL RESPOND WITHIN 48 hours

[email protected]

YOU ARE AMAZING! THANK YOU FOR YOUR BUSINESS. 

 

Thank you!

Yvette

 

PRODUCTS

JEWELRY

All jewelry on this site is 1 of a kind. Only 1 of each design is available for purchase. All handmade by Yvette Crocker. No Refunds or exchanges. All metals used brass or plated. It is considered costume jewelry unless indicated. Precious metals & diamond pieces will be labeled. Beads are sourced from all over the world.

 

ART ON CANVAS

The art on this site are all prints. Canvas & Paper Poster Print, reproductions of Yvette's original paintings or Illustrations. Upon purchase,all Canvas Prints will be touched up with paint by Yvette Crocker & signed. NO TWO ARE ALIKE! Each one is slightly different. Some images may be slightly different than pictured. Photos are of original paintings on wood or illustrations. There may be slight variations from the originals. CANVAS PRINTS TAKE 3-4 WEEKS to complete. POSSIBLY LONGER if I am preparing for my ANNUAL CHRISTMAS SALE OR NEW YORK FASHION WEEK or in case of an emergency. However, I will communicate with you regarding extra time needed.  They have a frame on the back. They are not rolled canvas. These are ready to hang. CANVAS PRICES DO NOT INCLUDE SHIPPING! Shipping costs will be added when it's time to ship. CANVAS PIECES WILL BE SHIPPED VIA FED EX OR UPS AND WILL REQUIRE A SIGNATURE AT THE TIME OF DELIVERY You must provide your phone number on your order. If you are local to the DMV, you must pickup.

POSTER & PAPER PRINTS
THEY DO NOT COME WITH A FRAME!!!!
It would be impossible for me to sell them at this price with a frame. POSTERS SHIP DIRECTLY FROM THE PRINTER WITHIN 10-12 DAYS. YOU WILL NOT RECEIVE TRACKING OR A SHIPPING NOTIFICATION. PLEASE KNOW THAT IT IS COMING. THEREFORE, PLEASE BE ON THE LOOKOUT FOR IT! 

 

PLEASE NOTE:

Prices for Canvas Prints DO NOT include shipping cost. Shipping cost is estimated and paid on the day of shipping.

Some of the canvas prints can be made larger but not smaller.

email [email protected] for inquiries.

 

Yvette is not taking any commissions at this time. Not for paintings or illustrations.

 

CLOTHING • ACCESSORIES • HOMEGOODS

All clothing and accessories are custom designed and then sent out to be manufactured. IF YOUR ORDER IS A PRE ORDER PLEASE ALLOW 4-5 Weeks to be made and shipped. PLEASE DO NOT INQUIRE ABOUT SHIPPING TIMES BEFORE 4 WEEKS.