Cart / 0 Items

TERMS & FREQUENTLY ASKED QUESTIONS

HELLO AND WELCOME TO MY SITE. MY NAME IS YVETTE CROCKER AND I AM NOT A STORE OR BIG BUSINESS. I AM AN ARTIST. MY BUSINESS IS NOT A TRADITIONAL ONE. THEREFORE,  PLEASE  DO NOT COMPARE ME OR THE WAY I MANAGE  MY BUSINESS TO ANYONE ELSE. ART COMES FIRST. WHICH MEANS I WILL NOT DO ANYTHING THAT  INTERFERES WITH ME BEING ABLE TO CREATE.  SELLING MERCHANDISE COMES SECOND TO MY ART. SO PLEASE DO NOT DEMAND ME TO RESTOCK AND TRY TO CATER TO A MILLION PEOPLE. PLEASE DON'T ABUSE YOUR ACCESS TO ME WITH YOUR FRUSTRATIONS, SUGGESTIONS OR OPINIONS ABOUT ANYTHING. MY CUSTOMER SERVICE TAKES PRIORITY OVER EVERYTHING. MY GOAL IS TO
MAKE YOU HAPPY. PERIOD. PLEASE DO NOT GET FRUSTRATED IF ITEMS HAVE SOLD OUT. GUCCI, McDONALDS  AND KYLIE JENNER SELL OUT MUCH FASTER THAN ME SO PLEASE HAVE PATIENCE AND UNDERSTANDING WHEN THIS HAPPENS TO A MUCH SMALLER BUSINESS LIKE MYSELF. PLEASE FOLLOW ME ON IG @yvettecrocker_artist  FOR NOTIFICATIONS ABOUT ITEMS BEING AVAILABLE AND TO KNOW ABOUT WHATS  COMING AND GOING ON.  YOU HAVE TO TRUST ME AND MY PROCESS IF YOU WANT TO SHOP WITH ME. UNTIL NEIMANS SAKS OR TARGET BUYS ME OUT, THIS IS HOW IM ROLLING. lol  I TRULY  APPRECIATE YOU FOR ROLLING WITH ME AND I APPRECIATE YOUR BUSINESS. THANK YOU SO MUCH! 
XOXO

IF YOU HAVE ANY ISSUES WITH ORDERS BEING INCORRECT, EMAIL ME DIRECTLY @ floeticpaint@comcast.net 
DO NOT DM ME OR MAKE COMMENTS REGARDING YOUR ORDER ON MY SOCIAL MEDIA PAGES. YOU WILL BE BLOCKED INSTANTLY! 


YOU MUST SIGN UP FOR USPS INFORMED DELIVERY SERVICE @ www.informeddelivery.usps.com BEFORE YOUR ORDER SHIPS! I STRONGLY ADVISE YOU TO DOWNLOAD THE SERVICE BEFORE YOU MAKE YOUR PURCHASE OR IMMEDIATELY AFTER YOUR PURCHASE SO YOU WON'T FORGET. THE SERVICE WILL NOT WORK AFTER YOUR ORDER SHIPS. 

I DO NOT PROVIDE TRACKING! HAVING USPS INFORMED DELIVERY  WILL PROVIDE YOU WITH TRACKING. THIS IS WHY YOU MUST HAVE IT BEFORE YOU SHOP WITH ME. DO NOT UNDER ANY CIRCUMSTANCES CONTACT ME FOR TRACKING. 


JEWELRY

All jewelry on this site is 1 of a kind. Only 1 of each design is available for purchase. All handmade by Yvette Crocker. No Refunds or exchanges. All metals used brass or plated. It is considered costume jewelry unless indicated. Precious metals & diamond pieces will be labeled. Beads are sourced from all over the world.

 

ART ON CANVAS

The art on this site are all prints. Canvas & Paper Poster Print, reproductions of Yvette's original paintings or Illustrations. Upon purchase,all Canvas Prints will be touched up with paint by Yvette Crocker & signed. NO TWO ARE ALIKE! Each one is slightly different. Some images may be slightly different than pictured. Photos are of original paintings on wood or illustrations. There may be slight variations from the originals. CANVAS PRINTS TAKE 3-4 WEEKS to complete. POSSIBLY LONGER if I am preparing for my ANNUAL CHRISTMAS SALE OR NEW YORK FASHION WEEK or in case of an emergency. However, I will communicate with you regarding extra time needed.  They have a frame on the back. They are not rolled canvas. These are ready to hang. CANVAS PRICES DO NOT INCLUDE SHIPPING! Shipping costs will be added when it's time to ship. You must provide your phone number on your order. If you are local to the DMV, you must pickup.

POSTER & PAPER PRINTS
THEY DO NOT COME WITH A FRAME!!!!
It would be impossible for me to sell them at this price with a frame. POSTERS SHIP DIRECTLY FROM THE PRINTER WITHIN 10-12 DAYS. YOU WILL NOT RECEIVE A SHIPPING NOTIFICATION. PLEASE KNOW THAT IT IS COMING. THEREFORE, PLEASE BE ON THE LOOKOUT FOR IT! 

PLEASE DO NOT UNDER ANY CIRCUMSTANCES CONTACT ME ABOUT NOT RECEIVING A PACKAGE BEFORE YOU EVEN CHECK TO SEE IF IT ARRIVED.  

 

I CANNOT SHIP TO MILITARY BASES OR LOCATIONS WITH A MILITARY ADDRESS. 

 

PLEASE NOTE:

Prices for Canvas Prints DO NOT include shipping cost. Shipping cost is estimated and paid on the day of shipping.

Some of the canvas prints can be made larger but not smaller.

email floeticpaint@comcast.net for inquiries.

 

Yvette is not taking any commissions at this time. Not for paintings or illustrations.

 

CLOTHING • ACCESSORIES • HOMEGOODS

All clothing and accessories are custom designed and then sent out to be manufactured. IF YOUR ORDER IS A PRE ORDER PLEASE ALLOW 4-5 Weeks to be made and shipped. PLEASE DO NOT INQUIRE ABOUT SHIPPING TIMES BEFORE 4 WEEKS. 
YOU WILL RECEIVE SHIPPING NOTIFICATIONS ONCE YOUR ITEMS SHIP. IF YOU HAVE NOT RECEIVED A SHIPPING NOTIFICATION, YOUR ORDER HAS NOT BEEN SHIPPED YET. MY PROCESS IS NOT TRADITIONAL BUT IT HAS TO WORK FOR ME. I ASK FOR PATIENCE & UNDERSTANDING. PLEASE DO NOT ORDER ANYTHING IF IT IS TIME SENSITIVE. THESE ARE TRYING TIMES AND SHIPPING IS CONSTANTLY CHANGING AND INCONSISTENT DURING THIS CLIMATE IN THE WORLD. I AM A SMALL BUSINESS AND MY FIRST PRIORITY IS MY CUSTOMER. I KNOW IT IS DIFFICULT TO TRUST, BUT I ASK THAT YOU TRUST ME TO DO MY JOB AND THAT IS TO PUT A SMILE ON YOUR FACE. 

PLEASE NOTE:  PLEASE MAKE CERTAIN YOU ENTER PHONE NUMBER ON ALL ORDERS. I MAY HAVE TO CALL YOU FOR CLARIFICATION OR POSSIBLE ISSUES WITH YOUR ORDER.

PLEASE EMAIL ME WITH ANY INQUIRIES OR CONCERNS BUT PLEASE READ ALL PERTINENT INFORMATION BEFORE CONTACTING ME. I WILL RESPOND WITHIN 48 hours
floeticpaint@comcast.net

 

Thank you!

Yvette